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Best Western Big Bear Chateau

3.5 star property
3.5-star ski hotel near Snow Summit

Choose dates to view prices

Photo gallery for Best Western Big Bear Chateau

Lobby
Seasonal outdoor pool
Exterior
Standard Room, 1 King Bed, Non Smoking, Fireplace | Iron/ironing board, WiFi, bed sheets
Restaurant
Reviews
8.6

Excellent

Popular amenities

  • Hot TubHot TubHot Tub
  • Breakfast included
  • PoolPoolPool
  • Free WiFiFree WiFiFree WiFi
  • Parking included
  • Restaurant

Explore the area

Map
42200 Moon Ridge Rd, Big Bear Lake, CA, 92315
  • Popular LocationSnow Summit20 min walk
  • Popular LocationThe Village3 min drive
  • Popular LocationAlpine Slide at Magic Mountain4 min drive
  • AirportOntario, CA (ONT-Los Angeles - Ontario Intl.)78 min drive

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Balcony (Fireplace, and Balcony)

Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Balcony (Fireplace, and Balcony)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (Fireplace, and Balcony)

Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Balcony (Fireplace, and Balcony)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (Fireplace, and Balcony)

Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Balcony (Fireplace, and Balcony)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (Fireplace, and Balcony)

Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Bathtub (Fireplace, and Balcony)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Non Smoking, Jetted Tub (Larger Room, 2 King Beds, Fireplace)

Standard Room, Non Smoking, Jetted Tub (Larger Room, 2 King Beds, Fireplace) | Iron/ironing board, WiFi, bed sheets

Standard Room, Non Smoking, Jetted Tub (Larger Room, 2 King Beds, Fireplace)

  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (Fireplace)

Iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Fireplace)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace

Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Fireplace

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace

Iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Fireplace

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub (Fireplace, and Balcony)

Iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible, Bathtub (Fireplace, and Balcony)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (Fireplace, and Balcony)

Iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Fireplace, and Balcony)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Pool
Holiday Inn Resort The Lodge At Big Bear Lake, an IHG Hotel
Pool
Pet friendly
Parking included
Free WiFi
4.0 out of 5, Very Good, (1000)
The price is $111
per night
$132 total
includes taxes & fees
Jun 11 - Jun 12
Holiday Inn Resort The Lodge At Big Bear Lake, an IHG Hotel

About the neighborhood

Big Bear Lake

Near the slopes.Within a 15-minute walk of this Winter Park hotel, you'll find Bear Valley Community Hospital and Eagle Point. Interlaken Shopping Center and Lakeview Shopping Center are also within 2 miles (3 km).

What's nearby

  • Snow Summit - 20 min walk
  • The Village - 3 min drive
  • Big Bear Visitor Center - 4 min drive
  • Big Bear Marina - 4 min drive
  • Alpine Slide at Magic Mountain - 4 min drive

Getting around

  • Los Angeles - Ontario Intl. Airport (ONT) - 78 min drive

Restaurants

  • McDonald's - 2 min drive
  • Maggio's Pizza - 12 min walk
  • Domino's Pizza - 2 min drive
  • Mountain Munchies - 15 min walk
  • Taco Bell - 2 min drive

About this property

Best Western Big Bear Chateau

3.5-star ski hotel near Snow Summit
Relax in the spa tub after a day on the slopes or enjoy the use of a fitness center. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site. Free breakfast is available. WiFi and wired Internet are free in public spaces. Free self parking is available.

This 3.5-star Big Bear Lake hotel is smoke free.

  • 80 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 2077 sq ft of conference space
  • 193 sq m of conference space
  • Cooked-to-order breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Big Bear Chateau offers 80 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Big Bear Lake hotel provides wireless Internet access for a surcharge. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Seasonal outdoor pool

Internet

  • Available in all rooms: WiFi (USD 1 per night)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Seasonal outdoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 1 per night (rates may vary)
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The outdoor pool closes for the season in September.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Big Bear
Best Western Big Bear Chateau
Best Western Chateau Hotel Big Bear
Big Bear Best Western
Big Bear Chateau
Big Bear Chateau Best Western
Best Western Big Bear Chateau Hotel
Best Western Chateau
Best Big Bear Chateau Big Bear
Best Western Big Bear Chateau Hotel
Best Western Big Bear Chateau Big Bear Lake
Best Western Big Bear Chateau Hotel Big Bear Lake

Frequently asked questions

How close is Best Western Big Bear Chateau to the airport?

Best Western Big Bear Chateau is 39.3 mi (75-min drive) away from the San Bernardino, CA (SBD-San Bernardino Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Big Bear Chateau?

As of May 28, 2024, prices found for a 1-night stay for 2 adults at Best Western Big Bear Chateau on May 29, 2024 start from $106.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Big Bear Chateau have an airport shuttle?

Airport shuttle services are not available at Best Western Big Bear Chateau.

How close is Best Western Big Bear Chateau to the beach?

This hotel is 1.5 mi (3-min drive) from Swim Beach.

Does Best Western Big Bear Chateau offer free breakfast?

Yes, Best Western Big Bear Chateau offers free breakfast.

Is there a casino at Best Western Big Bear Chateau?

No, there is no casino at this hotel.

What time is check-in at Best Western Big Bear Chateau?

Check-in start time: 4 PM; Check-in end time: 5 AM.

Is there free parking at Best Western Big Bear Chateau?

This hotel offers free self parking.

Does Best Western Big Bear Chateau have a pool?

Best Western Big Bear Chateau features a seasonal outdoor pool.

Does Best Western Big Bear Chateau have a restaurant?

Yes, there is a restaurant on site.

Does Best Western Big Bear Chateau have a spa?

There are no spa services available at this hotel.

How close is Best Western Big Bear Chateau to downtown Big Bear Lake?

Best Western Big Bear Chateau is 1.7 mi away from Big Bear Lake.

Best Western Big Bear Chateau Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 551 out of 1000 reviews" "
Rating 8 - Good. 266 out of 1000 reviews" "
Rating 6 - Okay. 90 out of 1000 reviews" "
Rating 4 - Poor. 43 out of 1000 reviews" "
Rating 2 - Terrible. 50 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Connie

Stayed 2 nights in Feb 2024

2/10 Terrible

brad

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay Away
Hotel is old and not in good shape.
Stayed 1 night in Feb 2024

8/10 Good

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

6/10 Okay

Tommaso

Liked: Cleanliness, staff & service
The property was fine. The staff was kind and attentive. However, the AC/heating was INCREDIBLY noisy. It turned on and woke my up in the middle of the night. I had to turn it off. It sounds like having a helicopter in your room. That is not acceptable. Also the quality of the breakfast was generally poor, mediocre food at best. I paid $400 for a night and I expected more.
Stayed 1 night in Feb 2024

10/10 Excellent

Naser

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

JINFENG

Disliked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

samantha

Stayed 1 night in Feb 2024

6/10 Okay

Marco

Stayed 2 nights in Feb 2024

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Devan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, good breakfast, easy and friendly staff.
Stayed 2 nights in Feb 2024