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Malmaison Cheltenham

4.0 star property
4-star eco-certified hotel near Cheltenham Racecourse

Choose dates to view prices

Photo gallery for Malmaison Cheltenham

Breakfast, lunch, dinner served; British cuisine
Front of property
Club Room | Egyptian cotton sheets, in-room safe, desk, blackout drapes
Library
Signature Suite | Bathroom | Free toiletries, hair dryer, towels, soap
Reviews
8.6

Excellent

Popular amenities

  • Parking availableParking availableParking available
  • BarBarBar
  • Breakfast available
  • Room serviceRoom serviceRoom service
  • 24/7 front desk24/7 front desk24/7 front desk
  • Pet friendlyPet friendlyPet friendly

Explore the area

Map
Bayshill Road, Cheltenham, England, GL50 3AS
  • Popular LocationCheltenham Town Hall7 min walk
  • Popular LocationThe Promenade9 min walk
  • Popular LocationCheltenham Racecourse4 min drive

Room options

View all photos for Club Deluxe Room

Club Deluxe Room | Egyptian cotton sheets, in-room safe, desk, blackout drapes

Club Deluxe Room

8.9/10 Excellent
  • Sleeps 3
  • 1 King Bed

View all photos for Cosy Double

Cosy Double | Egyptian cotton sheets, in-room safe, desk, blackout drapes

Cosy Double

7.9/10 Good
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | Egyptian cotton sheets, in-room safe, desk, blackout drapes

Standard Double Room

8.9/10 Excellent
  • Sleeps 3
  • 1 Queen Bed

View all photos for Club Room

Club Room | Egyptian cotton sheets, in-room safe, desk, blackout drapes

Club Room

9.3/10 Wonderful
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Egyptian cotton sheets, in-room safe, desk, blackout drapes

Junior Suite

10/10 Exceptional
  • 291 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite

Signature Suite | Egyptian cotton sheets, in-room safe, desk, blackout drapes

Signature Suite

10/10 Exceptional
  • 506 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe Twin

Club Deluxe Twin | Egyptian cotton sheets, in-room safe, desk, blackout drapes

Club Deluxe Twin

10/10 Exceptional
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Bar (on property)
Hotel du Vin & Bistro Cheltenham
Pet friendly
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (653)
The price is $137
per night
$164 total
includes taxes & fees
Jun 17 - Jun 18
Hotel du Vin & Bistro Cheltenham

About the neighborhood

Cheltenham

In Cheltenham .Within a 10-minute walk of the hotel, you'll find Imperial Gardens and Statue of Edward Wilson. Cheltenham Town Hall and The Promenade are also within half a mile (1 km).

What's nearby

  • Cheltenham Town Hall - 7 min walk
  • The Promenade - 9 min walk
  • Everyman Theatre - 10 min walk
  • University of Gloucestershire - 12 min walk
  • Cheltenham Racecourse - 4 min drive

Getting around

  • Cheltenham Spa Station - 18 min walk

Restaurants

  • Imperial Gardens - 6 min walk
  • Côte Cheltenham - 3 min walk
  • No. 131 - 4 min walk
  • Rotunda Tavern - 2 min walk
  • The Tavern - 7 min walk

About this property

Malmaison Cheltenham

4-star eco-certified hotel near Cheltenham Racecourse
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

Public spaces have free WiFi. A library, a terrace, and laundry facilities are also featured at the eco-certified Malmaison Cheltenham. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Cheltenham hotel is smoke free.

  • 61 guestrooms or units
  • Meeting rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Library
  • Terrace
  • Beauty salon
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Malmaison Cheltenham offers 61 accommodations with safes and coffee/tea makers. Beds feature Egyptian cotton sheets. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Family friendly

  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per night)
  • Limited onsite parking

Food and drink

  • Daily full breakfast available for a fee: GBP 21 for adults and GBP 11 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night, plus a deposit of GBP 100 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 30.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 21 for adults and GBP 11 for children
  • Self parking fee: GBP 10.00 per night
  • Pet deposit: GBP 100 per stay
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Malmaison Cheltenham Hotel
Malmaison Cheltenham Hotel
Malmaison Cheltenham Cheltenham
Malmaison Cheltenham Hotel Cheltenham

Frequently asked questions

Does Malmaison Cheltenham have an airport shuttle?

Airport shuttle services are not available at Malmaison Cheltenham.

How much does it cost to stay at Malmaison Cheltenham?

As of Jun 3, 2024, prices found for a 1-night stay for 2 adults at Malmaison Cheltenham on Jun 9, 2024 start from $75.39, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Malmaison Cheltenham offer free breakfast?

Free breakfast isn’t provided at Malmaison Cheltenham, but full breakfast is offered for a fee of GBP 21 for adults and GBP 11 for children.

Is there a casino at Malmaison Cheltenham?

No, there is no casino at this hotel.

What time is check-in at Malmaison Cheltenham?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Malmaison Cheltenham?

Free parking is not available at this hotel. Self parking is available for GBP 10.00 per night.

Does Malmaison Cheltenham have a pool?

Malmaison Cheltenham does not have a pool.

Does Malmaison Cheltenham have a restaurant?

Yes, there is a restaurant on site.

Does Malmaison Cheltenham have a spa?

There are no spa services available at this hotel.

How close is Malmaison Cheltenham to downtown Cheltenham?

Malmaison Cheltenham is 0.5 mi away from Cheltenham.

Malmaison Cheltenham Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 386 out of 763 reviews" "
Rating 8 - Good. 246 out of 763 reviews" "
Rating 6 - Okay. 73 out of 763 reviews" "
Rating 4 - Poor. 45 out of 763 reviews" "
Rating 2 - Terrible. 13 out of 763 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Penelope, Roland

Liked: Cleanliness, amenities
Couldn’t get a hot cup of tea for breakfast, water was in a pump jug and definitely not boiling. Drain in the sink made horrendous noises when our neighbouring rooms showered and poor lighting in bedrooms.
Stayed 2 nights in Feb 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic staff and hotel
Great room, great location near the centre of Cheltenham, with cafes and restaurants nearby. The staff were all very helpful and friendly.
Stayed 1 night in Feb 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in great location. Staff were great. Air con wasn’t working properly but still thought 5 star review and these little things happen and I’m sure would be fixed 👍
Stayed 1 night in Feb 2024

6/10 Okay

Vanessa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

AHMED

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel , excellent check in experience but they did not honor the late check out that I paid for .
Stayed 1 night in Feb 2024

8/10 Good

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We couldn’t fault the staff, they were courteous and helpful at all times. The room although large was poorly designed. The lighting was extremely poor day and night. If you wanted to read you needed the overhead spotlights on which were blinding. The balance of lighting was substandard. There were few available sockets. The bottom sheet on the bed were too small so would roll up when in bed.
Stayed 5 nights in Feb 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, well worth the visit.
Hotel was lovey, staff were friendly and the area was perfect to venture into town for shopping and restaurants.
Stayed 1 night in Feb 2024

10/10 Excellent

Bethan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Hollie

Stayed 1 night in Feb 2024

10/10 Excellent

Hoi Yee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024