2/10 Terrible
Tracy
Mar 11, 2024
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can you say never again!!
I understand we were in a smoking room, but couldn’t it have been cleaner than that? The hotels phone barely worked, so glad we had a cell phone. Some of the lamps in the room didn’t work…..like seriously? The restroom barely had toilet paper, and there was a used wash rag still looked like it was wet (and no I wasn’t touching it) in the bathroom. We needed to heat up food and the microwave and it didn’t work. The sheets/covers looked suspect and there was already a burn hole in the paper thin comforter. The floor looked and felt dirty as if it hasn’t been cleaned. The bed had only two thin pillows instead of four as pictured when you viewed the property. We were tired and called it a night. Next day we went to the store to grab a few things to come back to the room smelling like a freshly smoked cigar!!!!! Neither of us smoke cigarettes let alone a cigar. I called down to the front desk and ask them who was in the room because I smelled like a fresh cigar and knowing we don’t smoke cigarettes or cigars. So I called the front desk, and they said they would look at the cameras, but they never got back at us not even a checkout time.
Tracy
Stayed 2 nights in Mar 2024