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Mercure Hatfield Oak

3.0 star property
3-star hotel near University of Hertfordshire

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Photo gallery for Mercure Hatfield Oak

Exterior
Standard Room, 1 Double Bed | Exterior
Exterior
Standard Room, 1 Double Bed | Bathroom sink
Privilege, Room, 1 King Bed | Desk, blackout drapes, iron/ironing board, free WiFi
Reviews
7.4

Good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking included
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping
  • Room serviceRoom serviceRoom service
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Roehyde Way, Hatfield, England, AL10 9AF
  • Popular LocationUniversity of Hertfordshire5 min walk
  • Popular LocationThe Galleria2 min drive
  • Popular LocationHatfield House8 min drive
  • AirportLondon (LTN-Luton)35 min drive

Room options

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed | Desk, blackout drapes, iron/ironing board, free WiFi

Privilege, Room, 1 King Bed

10/10 Exceptional
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Double Bed

9.1/10 Wonderful
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Desk, blackout drapes, iron/ironing board, free WiFi

Junior Suite, 1 King Bed with Sofa bed

10/10 Exceptional
  • 280 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Twin Beds

8.6/10 Excellent
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Hatfield

Heart of Hatfield.You'll be within half a mile (1 km) of University of Hertfordshire and 2 miles (3 km) of The Galleria with a stay here. Hatfield House is within 3 miles (5 km) and Elstree Film Studios is within 9 miles (15 km).

What's nearby

  • University of Hertfordshire - 5 min walk
  • The Galleria - 2 min drive
  • St Albans Cathedral - 8 min drive
  • Hatfield House - 8 min drive
  • Warner Bros. Studio Tour London - 13 min drive

Getting around

  • Welham Green Station - 3 min drive
  • Luton Airport (LTN) - 35 min drive

Restaurants

  • McDonald's - 4 min drive
  • Nando's - 3 min drive
  • Costa Coffee - 4 min drive
  • Burger King - 2 min drive
  • Caffè Nero - 1 min drive

About this property

Mercure Hatfield Oak

3-star hotel near University of Hertfordshire
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 3078 square feet (286 square meters) and includes conference space. The business-friendly Mercure Hatfield Oak also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours). Free self parking is available. A complete renovation of Mercure Hatfield Oak was completed in 2017.

This 3-star Hatfield hotel is smoke free.

  • 1 building
  • 85 guestrooms or units
  • 2 levels
  • Meeting rooms
  • 3078 sq ft of conference space
  • 286 sq m of conference space
  • Built in 1980
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Mercure Hatfield Oak offers 85 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Weekday buffet breakfast available for a fee: GBP 13.95 per person
  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from December 16 2022 to December 12 2024 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 13.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hatfield Mercure
Hatfield Oak
Hatfield Oak Mercure
Mercure Hatfield
Mercure Hatfield Oak
Mercure Oak
Mercure Oak Hatfield
Mercure Oak Hotel
Mercure Oak Hotel Hatfield
Mercure Hatfield Oak Hotel
Mercure Hatfield Oak Hotel
Mercure Hatfield Oak Hatfield
Mercure Hatfield Oak Hotel Hatfield

Frequently asked questions

How close is Mercure Hatfield Oak to the airport?

Mercure Hatfield Oak is 15 mi (35-min drive) away from the Luton Airport (LTN) airport, the closest popular airport to the property.

Does Mercure Hatfield Oak have an airport shuttle?

Airport shuttle services are not available at Mercure Hatfield Oak.

Does Mercure Hatfield Oak offer free breakfast?

Free breakfast isn’t provided at Mercure Hatfield Oak, but buffet breakfast is offered for a fee of GBP 13.95 per person.

Is there a casino at Mercure Hatfield Oak?

No, there is no casino at this hotel, but Grosvenor Casinos (20-min drive) is nearby.

What time is check-in at Mercure Hatfield Oak?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Mercure Hatfield Oak?

This hotel offers free self parking.

Does Mercure Hatfield Oak have a pool?

Mercure Hatfield Oak does not have a pool.

Does Mercure Hatfield Oak have a restaurant?

Yes, there is a restaurant on site.

Does Mercure Hatfield Oak have a spa?

There are no spa services available at this hotel.

How close is Mercure Hatfield Oak to downtown Hatfield?

Mercure Hatfield Oak is 1.4 mi away from Hatfield.

Mercure Hatfield Oak Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 100 out of 434 reviews" "
Rating 8 - Good. 179 out of 434 reviews" "
Rating 6 - Okay. 87 out of 434 reviews" "
Rating 4 - Poor. 42 out of 434 reviews" "
Rating 2 - Terrible. 26 out of 434 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

James

Business traveler
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Tired, Dated and not not spotless
The hotel is very tired and really needs a refresh. Cleaning was also not great. I had lots of long thick dark hairs on my bathroom floor on my visit.
Stayed 1 night in Dec 2022

6/10 Okay

Gerry

Business traveler
Disliked: Property conditions & facilities
Decent stay for three star hotel but the bathroom heater wasn’t on when I went into the room and the temperature was in the minus,bathroom door was also damaged..No draught beer on sale at the bar,no butter or sugar at breakfast..One night only..it was ok

4/10 Poor

Graham

Liked: Staff & service
Very chaotic. Receptionist was smiling and helpful, despite clearly having to put up with a total mess backstage. Duty manager was neither on duty nor even onsite or anywhere nearby. Computer had gone down on check in, and they could not program the room keys without it, so all that happened was the queue got longer and longer as no-one could get to their rooms. No sign of a backup plan, either. It's an old tired hotel, smeggy corridors and dilapidated fittings in many places. My room was not too bad - nice new-looking bathroom and comfortable bed. But seriously loud sucking and blowing noises from the sewage pipes every time another room flushed their toilet, enough to wake me several times in the night. Finally after checking out and leaving, they called me to try to claim I'd eaten in the restaurant. Firstly why did this not show when I was checking out? And secondly, I hadn't eaten there, so what was going on? Faulty computer system again? It was a shambles - I'd have to be feeling desperate before going there again.

8/10 Good

Mark

Stayed 1 night in Nov 2022

4/10 Poor

Janet

Business traveler
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Oct 2022

10/10 Excellent

Adam

Stayed 1 night in Nov 2022

4/10 Poor

Peter

Business traveler
Disliked: Cleanliness
Tables at breakfast were not cleared No free clean tables. Everyone had dirty plates on them. no clean plates run out of orange juice. Coffee took a long time
Stayed 1 night in Nov 2022

4/10 Poor

Andrew

Stayed 1 night in Oct 2022

4/10 Poor

RICHARD

Stayed 1 night in Oct 2022

10/10 Excellent

William

Stayed 1 night in Oct 2022