After a long week, I simply wanted a quiet evening with room service before a morning appointment in the city. I used the QR code to access the menu and all menu items indicated ‘unavailable.’ I called the front desk and they routed me to room service, which ended up being a voicemail box. I did this 3 times and on the fourth time, the desk person told me “I guess they’re busy, sorry.” No follow-up, no let me see what we can do, nothing. So I basically paid about $400 to watch TV and eat their overpriced room snacks, which are plentiful. Oh, if you want free condoms, this is place to be. Too bad I only wanted to eat food.
The room was clean and the retro look is cute, but if you want any service to your room go somewhere else. I have stayed in many places in NOLA and there are better options for this price point.