Travelocity Verified Review
"This was our 3rd visit. We come back because we love it. We’ve always enjoyed the “boutique” feel, not over crowded with a beautiful pool surrounded by palm trees. It looks even more beautiful at night with all the lights on. But this visit was different in the pool area. We kept asking for service to order food & drinks but nobody ever came to our area. Tried to yell out & wave down for service, but they either couldn’t see us or ignored our requests. We had to go directly to the bar to order what we wanted. When we asked why nobody ever came by for service, the response was “Don’t you see how busy we are?” Not a friendly way of saying “sorry about that”. It wasn’t a friendly good feeling the entire time we were at the pool. Never experienced that before, don’t understand why it happened this weekend. The staff was not friendly in the pool area at all. "
A verified traveler stayed at Margaritaville Resort Palm Springs