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The Row Hotel, BW Signature Collection

3.0 star property
3-star hotel near Santana Row Shopping Center

Choose dates to view prices

Photo gallery for The Row Hotel, BW Signature Collection

Lobby
Shopping mall
Exterior
Suite, 1 King Bed, Non Smoking (Dining Table;Living Room) | Memory foam beds, individually decorated, individually furnished
Signature Suite, 1 King Bed (Self Check-in with Virtual Front Desk) | Living room | Smart TV
Reviews
8.0

Very good

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included
  • GymGymGym
  • Air conditioningAir conditioningAir conditioning

Explore the neighborhood

Map
2404 Stevens Creek Blvd, San Jose, CA, 95128
  • Popular LocationWestfield Valley Fair Shopping Mall12 min walk
  • Popular LocationSantana Row Shopping Center17 min walk
  • Popular LocationWinchester Mystery House2 min drive
  • AirportSan Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)8 min drive

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Memory foam beds, individually decorated, individually furnished

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

Memory foam beds, individually decorated, individually furnished

Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Memory foam beds, individually decorated, individually furnished

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking (Dining Table;Living Room)

Suite, 1 King Bed, Non Smoking (Dining Table;Living Room) | Memory foam beds, individually decorated, individually furnished

Suite, 1 King Bed, Non Smoking (Dining Table;Living Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Memory foam beds, individually decorated, individually furnished

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Memory foam beds, individually decorated, individually furnished

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub

Memory foam beds, individually decorated, individually furnished

Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub

Memory foam beds, individually decorated, individually furnished

Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Memory foam beds, individually decorated, individually furnished

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

San Jose

In shopping district.Within 2 miles (3 km) of this well-placed hotel, you'll find Santana Row Shopping Center and Winchester Mystery House. Santa Clara University and SAP Center at San Jose are also within 3 miles (5 km).

What's nearby

  • Westfield Valley Fair Shopping Mall - 12 min walk
  • Santana Row Shopping Center - 17 min walk
  • Winchester Mystery House - 2 min drive
  • PayPal Park - 5 min drive
  • SAP Center at San Jose - 5 min drive

Getting around

  • Bascom Station - 3 min drive
  • Santa Clara Station - 5 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 8 min drive

Restaurants

  • Din Tai Fung - 17 min walk
  • Starbucks - 19 min walk
  • California Pizza Kitchen - 17 min walk
  • Sarku Japan - 19 min walk
  • Falafel's Drive-In - 2 min walk

About this property

The Row Hotel, BW Signature Collection

3-star hotel near Santana Row Shopping Center
As a guest of The Row Hotel, BW Signature Collection, you'll find a 24-hour fitness center and a vending machine. The front desk is open around the clock. Free self parking is available.
  • 55 guestrooms or units
The Row Hotel, BW Signature Collection offers 55 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Beds feature memory foam mattresses. Smart televisions are featured in guestrooms.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Free self parking on site

Things to do

  • 24-hour gym

Accessibility

  • No elevator

Room amenities

Entertainment

  • 48-inch Smart TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
There is no front desk at this property
Guests will receive an email 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
This virtual service hotel offers 24-hour guest support by text or phone.

Access methods

Access code, private entrance

Pets

  • Pets: USD 35 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

    We should mention

    • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

    Property is also known as

    The Row by Kasa
    Kasa The Row San Jose
    The Row Hotel, BW Signature Collection Hotel
    The Row Hotel, BW Signature Collection San Jose
    The Row Hotel, BW Signature Collection Hotel San Jose

    Frequently asked questions

    How close is The Row Hotel, BW Signature Collection to the airport?

    The Row Hotel, BW Signature Collection is 6.5 mi (8-min drive) away from the Norman Y. Mineta San Jose Intl. Airport (SJC) airport, the closest popular airport to the property.

    How much does it cost to stay at The Row Hotel, BW Signature Collection?

    As of May 13, 2024, prices found for a 1-night stay for 2 adults at The Row Hotel, BW Signature Collection on May 26, 2024 start from $127.88, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

    Does The Row Hotel, BW Signature Collection have an airport shuttle?

    Airport shuttle services are not available at The Row Hotel, BW Signature Collection.

    Does The Row Hotel, BW Signature Collection offer free breakfast?

    The Row Hotel, BW Signature Collection does not offer free breakfast.

    Is there a casino at The Row Hotel, BW Signature Collection?

    No, there is no casino at this hotel.

    What time is check-in at The Row Hotel, BW Signature Collection?

    Check-in start time: 4:00 PM; Check-in end time: anytime.

    Is there free parking at The Row Hotel, BW Signature Collection?

    This hotel offers free self parking.

    Does The Row Hotel, BW Signature Collection have a pool?

    The Row Hotel, BW Signature Collection does not have a pool.

    Does The Row Hotel, BW Signature Collection have a spa?

    There are no spa services available at this hotel.

    How close is The Row Hotel, BW Signature Collection to downtown San Jose?

    The Row Hotel, BW Signature Collection is 2.6 mi away from San Jose.

    The Row Hotel, BW Signature Collection Reviews

    Reviews

    8.0

    Very Good

    Rating 10 - Excellent. 45 out of 82 reviews" "
    Rating 8 - Good. 14 out of 82 reviews" "
    Rating 6 - Okay. 10 out of 82 reviews" "
    Rating 4 - Poor. 1 out of 82 reviews" "
    Rating 2 - Terrible. 12 out of 82 reviews" "

    8.6/10

    Cleanliness

    8.0/10

    Staff & service

    8.0/10

    Amenities

    8.0/10

    Property conditions & facilities

    8.2/10

    Eco-friendliness

    Reviews

    10/10 Excellent

    Daphanne

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    A nice quiet place to stay within walking distance of Santana Row.
    Stayed 1 night in Mar 2024

    2/10 Terrible

    kevin

    Traveled with partner
    Liked: Cleanliness, property conditions & facilities
    Disliked: Staff & service, amenities
    It was not fun trying to check in. The front desk was empty and to get help with check in took 30mins on the phone.
    Stayed 1 night in Feb 2024

    10/10 Excellent

    sarah

    Liked: Cleanliness, staff & service, property conditions & facilities
    Stayed 1 night in Feb 2024

    2/10 Terrible

    Esther L

    Business traveler
    i had not hotel water in my room
    Stayed 1 night in Feb 2024

    2/10 Terrible

    Annie

    Stayed 1 night in Feb 2024

    10/10 Excellent

    Tyree

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Great place to stay
    Stayed 1 night in Feb 2024

    10/10 Excellent

    Anabel

    Business traveler
    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 1 night in Jan 2024

    10/10 Excellent

    Karina

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    The rooms are beautiful, and super comfy
    Stayed 1 night in Jan 2024

    10/10 Excellent

    Ger

    Stayed 1 night in Jan 2024

    10/10 Excellent

    Louis, Pittsburgh

    Liked: Cleanliness, staff & service, property conditions & facilities
    Stayed 2 nights in Jan 2024