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Hilton San Francisco Union Square

4.0 star property
Hotel near Westfield San Francisco Centre in San Francisco

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Photo gallery for Hilton San Francisco Union Square

Exterior detail
3 bars/lounges, rooftop bar, lobby lounge
Exterior
1 King Bed | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Lobby
Reviews
8.2

Very good

Popular amenities

  • Pool
  • Gym
  • Breakfast availableBreakfast availableBreakfast available
  • Pet friendlyPet friendlyPet friendly
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
333 O'Farrell St., San Francisco, CA, 94102
  • Popular LocationFerry Building3 min drive
  • Popular LocationLombard Street4 min drive
  • Popular LocationPier 394 min drive
  • AirportSan Francisco, CA (SFO-San Francisco Intl.)18 min drive

Room options

View all photos for Room, 3 Double Beds

Room, 3 Double Beds | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 3 Double Beds

  • Sleeps 5
  • 3 Double Beds

View all photos for View 1 Bed Junior Suite Mobility/Hearing Access Tub

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

View 1 Bed Junior Suite Mobility/Hearing Access Tub

  • Sleeps 3
  • 1 King Bed

View all photos for Skyline View Junior Suite, 1 King Bed

Skyline View Junior Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Skyline View Junior Suite, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite 1 Bed Mobility/Hearing Access Roll-in Shower

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior Suite 1 Bed Mobility/Hearing Access Roll-in Shower

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior Suite, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

View all photos for Skyline View - Corner King 1 Bedroom Suite

Skyline View - Corner King 1 Bedroom Suite | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Skyline View - Corner King 1 Bedroom Suite

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for View 2 Beds Mobility/Hearing Access Tub

View 2 Beds Mobility/Hearing Access Tub | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

View 2 Beds Mobility/Hearing Access Tub

  • Sleeps 4
  • 2 Double Beds

View all photos for View 1 Bed Suite Mobility/Hearing Access Roll-in Shower

View 1 Bed Suite Mobility/Hearing Access Roll-in Shower | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

View 1 Bed Suite Mobility/Hearing Access Roll-in Shower

  • Sleeps 3
  • 1 King Bed

View all photos for Corner 1 Bedroom Suite 2 Beds Tower 1

Corner 1 Bedroom Suite 2 Beds Tower 1 | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Corner 1 Bedroom Suite 2 Beds Tower 1

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior Suite, 1 King Bed

7.4/10 Good
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe 2 Double Beds

Deluxe 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe 2 Double Beds

8.2/10 Very Good
  • Sleeps 4
  • 2 Double Beds

View all photos for Pool View with Terrace - 1 King Bed

Pool View with Terrace - 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Pool View with Terrace - 1 King Bed

  • 270 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite 2 Beds Mobility/Hearing Access Roll-in Shower

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior Suite 2 Beds Mobility/Hearing Access Roll-in Shower

  • Sleeps 5
  • 2 Queen Beds

View all photos for 1 King Bed 1 Bedroom Suite

1 King Bed 1 Bedroom Suite | Living area | 37-inch flat-screen TV with satellite channels, TV

1 King Bed 1 Bedroom Suite

  • Sleeps 3
  • 1 King Bed

View all photos for 2 Bedroom Suite with Parlor

2 Bedroom Suite with Parlor | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

2 Bedroom Suite with Parlor

  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds

8/10 Very Good
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

1 King Bed

8.1/10 Very Good
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe 2 Bed Mobility/Hearing Access Roll-in Shower

Deluxe 2 Bed Mobility/Hearing Access Roll-in Shower | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe 2 Bed Mobility/Hearing Access Roll-in Shower

  • Sleeps 4
  • 2 Queen Beds

View all photos for Balcony Skyline View - 2 Double Beds

Balcony Skyline View - 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Balcony Skyline View - 2 Double Beds

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe 2 Beds Mobility/Hearing Access Tub

Deluxe 2 Beds Mobility/Hearing Access Tub | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe 2 Beds Mobility/Hearing Access Tub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Balcony Skyline View - 1 King Bed

Balcony Skyline View - 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Balcony Skyline View - 1 King Bed

  • 270 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (with Parlor)

Suite, 1 Bedroom (with Parlor) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom (with Parlor)

  • Sleeps 5
  • 1 King Bed

View all photos for View 1 Bed Mobility/Hearing Access Tub

View 1 Bed Mobility/Hearing Access Tub | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

View 1 Bed Mobility/Hearing Access Tub

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bed Mobility/Hearing Access Roll-in Shower

1 Bed Mobility/Hearing Access Roll-in Shower | Living area | 37-inch flat-screen TV with satellite channels, TV

1 Bed Mobility/Hearing Access Roll-in Shower

  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bed Mobility/Hearing Access Tub

1 Bed Mobility/Hearing Access Tub | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

1 Bed Mobility/Hearing Access Tub

8.2/10 Very Good
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Corner King Junior Suite

Deluxe Corner King Junior Suite | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Corner King Junior Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe 2 Queen Beds

Deluxe 2 Queen Beds | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe 2 Queen Beds

9.2/10 Wonderful
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe 1 King Bed

Deluxe 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe 1 King Bed

8.7/10 Excellent
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Queen Bed

1 Queen Bed | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

1 Queen Bed

7.6/10 Good
  • 320 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, View (Mobility & Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible, View (Mobility & Hearing, Roll-in Shower) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, View (Mobility & Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Floors 20-44)

Room, 1 King Bed, City View (Floors 20-44) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, City View (Floors 20-44)

8.8/10 Excellent
  • 320 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Skyline View Room, 2 Double Beds (Floors 20-44)

Skyline View Room, 2 Double Beds (Floors 20-44) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Skyline View Room, 2 Double Beds (Floors 20-44)

8.5/10 Very Good
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior
Parc 55 San Francisco - A Hilton Hotel
Pet friendly
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (1061)
The price is $118
per night
$179 total
includes taxes & fees
Jun 22 - Jun 23
Parc 55 San Francisco - A Hilton Hotel

About the neighborhood

San Francisco

Heart of San Francisco.With a stay at this Union Square hotel, you'll be within half a mile (1 km) of Westfield San Francisco Centre and 2 miles (3 km) of Lombard Street. Ferry Building and Painted Ladies are also within 2 miles (3 km).

What's nearby

  • Westfield San Francisco Centre - 5 min walk
  • Moscone Convention Center - 14 min walk
  • Ferry Building - 3 min drive
  • Lombard Street - 4 min drive
  • Pier 39 - 4 min drive

Getting around

  • San Francisco Station - 2 min drive
  • Powell St & O'Farrell St Stop - 2 min walk
  • San Francisco Intl. Airport (SFO) - 19 min drive

Restaurants

  • ‪Cityscape Bar and Restaurant - ‬3 min walk
  • ‪Pinecrest Diner - ‬1 min walk
  • ‪The Halal Guys - ‬1 min walk
  • ‪Hinodeya - ‬2 min walk
  • ‪Cafe Mason - ‬1 min walk

About this property

Hilton San Francisco Union Square

Hotel near Westfield San Francisco Centre in San Francisco
Hilton San Francisco Union Square offers its guests an outdoor pool and a 24-hour health club. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 160000 square feet (14864 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton San Francisco Union Square. You'll have access to the health club at a partner property. For a fee, parking is available.

Smoking is allowed in designated areas at this San Francisco hotel.

  • 1921 guestrooms or units
  • 46 levels
  • 3 buildings
  • 2 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • 160000 sq ft of conference space
  • 14864 sq m of conference space
  • Built in 1964
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
Hilton San Francisco Union Square offers 1921 accommodations with laptop-compatible safes and safes. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. 37-inch flat-screen televisions come with premium satellite channels. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hungarian, Italian, Japanese, Polish, Portuguese, Russian, Spanish, Thai, Ukrainian, Vietnamese

Property amenities

Family friendly

  • Free crib
  • In-room refrigerator
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (USD 12.95 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Covered self parking on site (USD 74.10 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available for a fee: USD 48.66 for adults and USD 18.72 for children
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 37-inch flat-screen TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay
  • Only dogs are allowed
  • Weight limit: 75 lbs per pet
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 40.78 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 48.66 for adults and USD 18.72 for children
  • Fee for in-room wireless internet: USD 12.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 12.95 per day (rates may vary)
  • Covered self parking fee: USD 74.10 per night (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, debit cards, and cash. Contactless check-out is available.

This property offers WiFi in the lobby area only.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel San Francisco Union Square
Hilton San Francisco Union Square
San Francisco Union Square Hilton
Hilton Hotel San Francisco
Hilton San Francisco Union Square Hotel San Francisco
San Francisco Hilton
Hilton San Francisco Union Square Hotel
Hilton Francisco Union Square
Hilton San Francisco Union Square Hotel
Hilton San Francisco Union Square San Francisco
Hilton San Francisco Union Square Hotel San Francisco

Frequently asked questions

How close is Hilton San Francisco Union Square to the airport?

Hilton San Francisco Union Square is 14 mi (19-min drive) away from the San Francisco Intl. Airport (SFO) airport, the closest popular airport to the property.

How much does it cost to stay at Hilton San Francisco Union Square?

As of Jun 8, 2024, prices found for a 1-night stay for 2 adults at Hilton San Francisco Union Square on Jun 22, 2024 start from $124.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilton San Francisco Union Square have an airport shuttle?

Airport shuttle services are not available at Hilton San Francisco Union Square.

How close is Hilton San Francisco Union Square to the beach?

This hotel is 6 mi (28-min drive) from Ocean Beach and 10.6 mi (40-min drive) from Rodeo Beach. Don't forget your sunscreen!

Does Hilton San Francisco Union Square offer free breakfast?

Free breakfast isn’t provided at Hilton San Francisco Union Square, but full breakfast is offered for a fee of USD 48.66 for adults and USD 18.72 for children.

Is there a casino at Hilton San Francisco Union Square?

No, there is no casino at this hotel, but San Pablo Lytton Casino (22-min drive) is nearby.

What time is check-in at Hilton San Francisco Union Square?

Check-in start time: 3 PM; Check-in end time: 3 AM.

Is there free parking at Hilton San Francisco Union Square?

Free parking is not available at this hotel. Self parking is available for USD 74.10 per night.

Does Hilton San Francisco Union Square have a pool?

Hilton San Francisco Union Square features an outdoor pool.

Does Hilton San Francisco Union Square have a restaurant?

There are 2 onsite restaurants, offering options like American cuisine and light fare.

Does Hilton San Francisco Union Square have a spa?

There are no spa services available at this hotel.

How close is Hilton San Francisco Union Square to downtown San Francisco?

Hilton San Francisco Union Square is 0.9 mi away from San Francisco.

Hilton San Francisco Union Square Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 582 out of 1156 reviews" "
Rating 8 - Good. 283 out of 1156 reviews" "
Rating 6 - Okay. 153 out of 1156 reviews" "
Rating 4 - Poor. 66 out of 1156 reviews" "
Rating 2 - Terrible. 72 out of 1156 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Calvin

Business traveler
Liked: Cleanliness, property conditions & facilities
I had a not pleasant experience at the restaurant/bar called Cityscape. I was very offended.
Stayed 5 nights in Mar 2024

10/10 Excellent

clara v

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent all arround in property , area arround not very safe but as expected in San Fran. Convinient car rental across the street. Insane view from bar at top
Stayed 2 nights in Feb 2024

10/10 Excellent

Francisca

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fast and simple
Everything from the parking to the check in and check out was easy and super convenient!
Stayed 1 night in Mar 2024

6/10 Okay

Rose

Liked: Staff & service
Stayed 2 nights in Mar 2024

8/10 Good

victoria

Traveled with partner
Liked: Property conditions & facilities
The cost of the buffet was an expensive surprise. Paid 100 for two people, and food was not the best. Would recommend lowering prizes or making the prize more visible for guests to see. Stay away from the buffet, do not recommend.
Stayed 2 nights in Mar 2024

2/10 Terrible

JERRY

Traveled with group
Disliked: Cleanliness, staff & service
We (2 couples, 2 rooms) went to go to the much advertised Cityscape lounge. We even called days before to make sure no reservations were required. Upon checking in, we were informed that a private party had reserved Cityscape and we would not be allowed to even visit the floor. The desk personnel were unaware of why the Cityscape is so special. This is a black mark on SF Hilton and Hilton country wide. I will not be back to any of these hotels again. I have been to the Hilton Hawaiian Village, the SF Hilton in the past but never been so disappointed. It wasn't just the Cityscape incident but the rooms had no bar soap, lights that didn't work, no table service at the bar, drinks that put into question the mixes or mixers. The best treatment was from the bell desk and the garage attendants. This is a sad commentary on what are wonderful properties.
Stayed 1 night in Feb 2024

4/10 Poor

Özlem

The neighbourhood is terrible. The staff in the hotel just treats you as cash money they are holding in their hand they think you don’t have a brain and they try to scam you. Be careful if you stay here. Only upgraded rooms are good the windows don’t open though. The pool area is not big and not good. Breakfast is 50$ plus there isn’t much to eat and the staff is rude. If you stay here go to the bar at 46 th floor it’s great. Also in this location after 6 pm there is a big danger in the streets try not to walk take Uber which will cost you around 10-30$ depends on which area you go. They take 100$ deposit and also 25$ charge fee per night and give it back to you to use in the restaurant, bar or the shopping area simply they force you to buy stuff from them since it’s so expensive they know that no one will buy it so that’s why they do this. There is a gift store but if you buy something you can’t use your credit towards it be careful. If you don’t have a car transportation is hard especially at night time because it’s a dangerous neighbourhood please be aware of all of this. In general I liked my stay. 2 days upgraded room 43th floor tower 1 and 200 dollars deposit along with 50 dollars credit fee. ( If you have 50$ breakfast be careful in my stay the milk was spoiled. I had to call over the manager she was nice but I had to argue with the staff because they didn’t want to call her such a horrible experience.
Stayed 2 nights in Feb 2024

6/10 Okay

Nicholas

Traveled with group
Disliked: Cleanliness, amenities
The room we stayed in had a nice view of the city and overall was nice, just could’ve been cleaned better. Dust and dirt was caked up along the windowsill like it hadn’t been wiped in years. Headboards on the beds look like they haven’t been changed in years and can see yellow grease stains. Bathroom mirror had water spots. The hotel overall seems a bit outdated for what it is and the prices. Staff/customer service was okay, the lady who checked us in was very nice. Although, the staff that worked at the cityscape lounge were rude. Location is ok, close to chinatown, lots of food options and bars. Some parts are full of homeless camps and a bit dirty.
Stayed 1 night in Feb 2024

6/10 Okay

jaiver

Traveled with group
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024