8/10 Good
Karen
Feb 12, 2024
Liked: Staff & service, room comfort
LOCATION, Location!!
Location: you are in the heart of Madrid.
Location is amazing for shopping lovers and people that enjoy touring around.
Restaurants, Zara, famous attractions are all within walk distance so you definitely get a good deal for the price for location.
Cleanliness: not the cleanest hotel we’ve stayed. There’s carpets in the room and ours were very stained and felt dirty.
Bathrooms are outdated and don’t have fan on so it’s just inconvenient.
Bed/ comfort: bed is amazing and surprisingly super comfortable
Breakfast was VERYGOOD and I think we paid 19$ euro per person which was a good deal
For us. Huge selection of food, deli meat and jam, and bakery!
Staff was friendly and helpful!
Environment:
Hotel is really beautiful on the common areas. It feels like a palace the stairs you walk on! Just the rooms need some attention and love.
Karen
Stayed 2 nights in Feb 2024