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The Westin Resort & Spa, Cancun

4.0 star property
Beachfront hotel near Iberostar Cancun Golf Course

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Photo gallery for The Westin Resort & Spa, Cancun

Banquet hall
Exterior
Presidential Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony) | Pillowtop beds, in-room safe, desk, iron/ironing board
Meeting facility
Exterior
Reviews
8.2

Very good

Popular amenities

  • BarBarBar
  • Hot TubHot TubHot Tub
  • Pool
  • Gym
  • Room serviceRoom serviceRoom service
  • Spa

Explore the area

Map
Boulevard Kukulcan Km 20, Cancun, QROO, 77500
  • Popular LocationIberostar Cancun Golf Course2 min drive
  • Popular LocationDelfines Beach3 min drive
  • Popular LocationEl Rey Ruins5 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)11 min drive

Room options

View all photos for Suite, 1 Bedroom, Non Smoking, Ocean View

Suite, 1 Bedroom, Non Smoking, Ocean View | Living area | LED TV

Suite, 1 Bedroom, Non Smoking, Ocean View

  • 1247 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony)

Presidential Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony) | Living area | LED TV

Presidential Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony)

  • 3487 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Ocean View

Suite, 1 Bedroom, Non Smoking, Ocean View | Living area | LED TV

Suite, 1 Bedroom, Non Smoking, Ocean View

  • 1247 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Balcony) | Pillowtop beds, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

  • 581 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Lagoon View (Balcony)

Deluxe Room, 1 King Bed, Non Smoking, Lagoon View (Balcony) | Pillowtop beds, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking, Lagoon View (Balcony)

  • 581 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking, Lagoon View

Junior Suite, 1 Bedroom, Non Smoking, Lagoon View | Pillowtop beds, in-room safe, desk, iron/ironing board

Junior Suite, 1 Bedroom, Non Smoking, Lagoon View

  • 617 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Ocean View

Room, 2 Double Beds, Non Smoking, Ocean View | Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Non Smoking, Ocean View

  • 455 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Lagoon View (Balcony)

Deluxe Room, 2 Double Beds, Non Smoking, Lagoon View (Balcony) | Pillowtop beds, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Double Beds, Non Smoking, Lagoon View (Balcony)

  • 581 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View (Balcony) | Pillowtop beds, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

  • 582 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Lagoon View

Room, 1 King Bed, Non Smoking, Lagoon View | Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking, Lagoon View

  • 455 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Lagoon View

Room, 2 Double Beds, Non Smoking, Lagoon View | Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Non Smoking, Lagoon View

7.4/10 Good
  • 455 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

Room, 1 King Bed, Non Smoking, Ocean View | Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking, Ocean View

  • 455 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Cancun

On the beach.Your stay at this Zona Hotelera hotel places you within 2 miles (3 km) of Iberostar Cancun Golf Course and El Rey Ruins. Also, Delfines Beach is within 2 miles (3 km) and Aquaworld is within 6 miles (10 km).

What's nearby

  • Iberostar Cancun Golf Course - 2 min drive
  • Delfines Beach - 3 min drive
  • El Rey Ruins - 5 min drive
  • Aquaworld - 6 min drive
  • La Isla Shopping Mall - 9 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 12 min drive

Restaurants

  • Arena Sports Bar - 1 min walk
  • Taco Arte Restaurant - 4 min drive
  • La Hacienda Restaurant - 5 min drive
  • Km 19.5 - 8 min walk
  • Restaurant las Fuentes - 14 min walk

About this property

The Westin Resort & Spa, Cancun

Beachfront hotel near Iberostar Cancun Golf Course
Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At The Westin Resort & Spa, Cancun you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a children's pool, outdoor tennis courts, and a spa tub. Free self parking is available.

Smoking is allowed in designated areas at this Cancun hotel.

  • 379 guestrooms or units
  • 6 levels
  • 3 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Deli
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
The Westin Resort & Spa, Cancun offers 379 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Beds feature pillowtop mattresses. LED televisions come with cable channels. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards.

The onsite spa has 2 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

English, Spanish

Property amenities

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Basketball
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Volleyball
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Entertainment

  • LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from September 8 2023 to September 30 2024 (completion date subject to change). The following areas are affected:
  • Elevator
  • Exterior

Guests will have access to the following alternate facilities during the renovation:

  • Health club
  • Outdoor pool
  • Recreational facilities

Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash. For guests' safety, the property includes a smoke detector and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

Property is also known as

Cancun Westin Resort
Westin Cancun
Westin Resort Cancun
Cancun Westin
The Westin Resort Spa Cancun
Westin Hotel Cancun
Westin Resort & Spa Cancun Hotel Cancun
Westin Resort And Spa Cancun
Westin Resort

Frequently asked questions

How close is The Westin Resort & Spa, Cancun to the airport?

The Westin Resort & Spa, Cancun is 7.4 mi (12-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at The Westin Resort & Spa, Cancun?

As of Jun 1, 2024, prices found for a 1-night stay for 2 adults at The Westin Resort & Spa, Cancun on Jun 16, 2024 start from $110.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Westin Resort & Spa, Cancun have an airport shuttle?

Airport shuttle services are not available at The Westin Resort & Spa, Cancun.

How close is The Westin Resort & Spa, Cancun to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does The Westin Resort & Spa, Cancun offer free breakfast?

The Westin Resort & Spa, Cancun does not offer free breakfast.

Is there a casino at The Westin Resort & Spa, Cancun?

No, there is no casino at this hotel, but Royal Yak Casino and Sports Book (20-min drive) and Dubai Palace Casino (20-min drive) are nearby.

What time is check-in at The Westin Resort & Spa, Cancun?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at The Westin Resort & Spa, Cancun?

This hotel offers free self parking.

Does The Westin Resort & Spa, Cancun have a pool?

The Westin Resort & Spa, Cancun features 4 outdoor pools and a children's pool.

Does The Westin Resort & Spa, Cancun have a restaurant?

Yes, there are 3 restaurants on site.

Does The Westin Resort & Spa, Cancun have a spa?

This hotel has a spa, which features Swedish massages, reflexology, and facials.

How close is The Westin Resort & Spa, Cancun to downtown Cancun?

The Westin Resort & Spa, Cancun is 4.2 mi away from Avenida Kukulkan.

The Westin Resort & Spa, Cancun Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 684 out of 1320 reviews" "
Rating 8 - Good. 326 out of 1320 reviews" "
Rating 6 - Okay. 145 out of 1320 reviews" "
Rating 4 - Poor. 72 out of 1320 reviews" "
Rating 2 - Terrible. 93 out of 1320 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Annjodi

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed at the Westin Resort and Spa for three days. The property was beautiful, the staff was warm and friendly. However, there was a busted pipe, which left us without water for a couple hours, but wasn't to bad. The food was horrible.
Stayed 3 nights in Mar 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Our stay at The Westin was great! We spent most our days relaxing by the pool, and walking the beach.
Stayed 5 nights in Feb 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel for a getaway!
This is a beautiful hotel in a nice location far down the hotel zone so it is overall quiet and relaxed, and it is still easy to get around by using the buses (which are cramped and dirty, but cheap and efficient and run every few minutes). The room we had was nice and the only complaints I have are very similar to any you would hear from someone who doesn't normally stay by the ocean staying by the ocean - everything was constantly damp, the bedding, the clothes we left outside our suitcases, the towels... just ways damp. The ocean is no joke. The mattress was very hard/firm, and the pillows were very soft and thin, and I couldn't quite get comfortable. But the place was kept very clean, and the cleaning staff were absolutely amazing, as was the service staff! All incredibly kind and helpful, the service was great 😃
Stayed 4 nights in Feb 2024

4/10 Poor

Susanne

Disliked: Cleanliness, property conditions & facilities
Worst westin I’ve ever stayed at. Needs renovation bad. Rooms substandard. Common areas need improvement. Food very average and overpriced. Breakfast horrible.
Stayed 4 nights in Feb 2024

10/10 Excellent

Janusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, would stay there again.
We have been there in the past. The property has been visibly upgraded. Although the beach may be smaller, but there is still plenty of room on this awesome sand. The property is very clean, quiet, has a nice restaurant. One missing thing was a gift shop.
Stayed 7 nights in Feb 2024

10/10 Excellent

Maciel R

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
The overpriced food could have more effort put in to it. However, everything else was perfect. Beautiful property and beaches. There isn’t much to do or eat in the area, but we would come back for a lazy vacation to relax. Thanks for a great stay
Stayed 4 nights in Feb 2024

2/10 Terrible

Mohammad

Stayed 5 nights in Feb 2024

10/10 Excellent

Frankline Tabenow

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place with nice environment.
Stayed 2 nights in Feb 2024

4/10 Poor

Janinna

Stayed 3 nights in Feb 2024