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Cozumel Palace All Inclusive

4.0 star property
All-inclusive beach property with 3 outdoor pools

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Photo gallery for Cozumel Palace All Inclusive

3 outdoor pools
Superior Loft Suite Ocean View - Kids & Teens Free | Premium bedding, pillowtop beds, free minibar, in-room safe
Restaurant
Exterior
Lobby
Reviews
9.2

Wonderful

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • Pool
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
Avenida Rafael E Melgan Km 1-5, Cozumel, QROO, 77600
  • Popular LocationStingray Beach12 min walk
  • Popular LocationPunta Langosta Pier14 min walk
  • Popular LocationCozumel Maritime Terminal2 min drive

Room options

View all photos for Superior Ocean Front Suite - Kids & Teens Free

Premium bedding, pillowtop beds, free minibar, in-room safe

Superior Ocean Front Suite - Kids & Teens Free

  • 581 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Loft Suite Ocean View - Kids & Teens Free

Superior Loft Suite Ocean View - Kids & Teens Free | Premium bedding, pillowtop beds, free minibar, in-room safe

Superior Loft Suite Ocean View - Kids & Teens Free

  • 827 sq ft
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Honeymoon Suite Ocean Front- King Size Bed

Superior Honeymoon Suite Ocean Front- King Size Bed | Premium bedding, pillowtop beds, free minibar, in-room safe

Superior Honeymoon Suite Ocean Front- King Size Bed

  • 581 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Ocean View Suite - Kids & Teens Free

Premium bedding, pillowtop beds, free minibar, in-room safe

Superior Ocean View Suite - Kids & Teens Free

  • 581 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Two Bedroom Presidential Suite Ocean View - Kids & Teens Free | Premium bedding, pillowtop beds, free minibar, in-room safe

Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

  • 829 sq ft
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Similar properties

Front of property
Melia Cozumel All Inclusive
Pool
All inclusive
Spa
Kids pool
4.3 out of 5, Excellent, (1008)
The price is $315
per night
$385 total
includes taxes & fees
May 17 - May 18
Melia Cozumel All Inclusive

About the neighborhood

Cozumel

Colonos Cuzamil stay.Within a 15-minute walk of this Colonos Cuzamil property, you'll find Palacio Municipal and Stingray Beach. Plaza Punta Langosta and Punta Langosta Pier are also within 2 miles (3 km).

What's nearby

  • Dolphinaris - 4 min walk
  • Stingray Beach - 12 min walk
  • Punta Langosta Pier - 14 min walk
  • Cozumel Maritime Terminal - 2 min drive
  • San Miguel Church - 3 min drive

Getting around

  • Cozumel Intl. Airport (CZM) - 10 min drive

Restaurants

  • Muelle Transbordadores Cozumel - 7 min walk
  • Islander Cozumel - 9 min walk
  • Rolandi's - 10 min walk
  • La Caletita del Tio Jose - 7 min walk
  • La Cuisine by Nutribalance - 12 min walk

About this property

Cozumel Palace All Inclusive

All-inclusive beach property with 3 outdoor pools
Cozumel Palace All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Cozumel Palace All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces. This all-inclusive property also offers a children's pool, a garden, and a terrace. You'll have access to the outdoor pool at a partner property.

This Cozumel property is smoke free.

  • 1 building
  • 169 guestrooms or units
  • 5 levels
  • 4 dining venues
  • 2 bars or lounges
  • Full breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool
  • Swim-up bar
Cozumel Palace All Inclusive offers 169 accommodations with iPod docking stations and free minibar items. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 21-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries.

This Cozumel property provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Awe-Spa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free rollaway/extra bed
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:30 AM
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Outdoor pool (guest access)
  • Playground
  • Scuba diving
  • Shopping
  • Snorkeling

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

Room amenities

Entertainment

  • 21-inch LCD TV with premium satellite channels
  • iPod dock

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Slippers
  • Towels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 61 per person (roundtrip)
  • Airport shuttle fee per child: USD 61 (roundtrip), (up to 17 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

All Inclusive Cozumel
Cozumel All Inclusive
Cozumel Palace
Cozumel Palace All Inclusive
Palace Cozumel
Cozumel Palace Hotel Cozumel
Cozumel Palace Resort
Palace Hotel Cozumel
Plaza Las Glorias Cozumel
Cozumel Palace All Inclusive All-inclusive property
Cozumel Inclusive inclusive p
Cozumel Inclusive Inclusive
Cozumel Palace All Inclusive Cozumel
Cozumel Palace All Inclusive All-inclusive property
Cozumel Palace All Inclusive All-inclusive property Cozumel

Frequently asked questions

How close is Cozumel Palace All Inclusive to the airport?

Cozumel Palace All Inclusive is 2.9 mi (10-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Cozumel Palace All Inclusive?

As of May 3, 2024, prices found for a 1-night stay for 2 adults at Cozumel Palace All Inclusive on May 4, 2024 start from $361.35, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Cozumel Palace All Inclusive have an airport shuttle?

Cozumel Palace All Inclusive offers an airport shuttle 24 hours a day, on request, for a charge of USD 61 per person, roundtrip.

How close is Cozumel Palace All Inclusive to the beach?

This property is a short 14-minute walk from Punta Morena and 8 mi (18-min drive) from Paradise Beach. Don't forget your sunscreen!

Does Cozumel Palace All Inclusive offer free breakfast?

Cozumel Palace All Inclusive offers free full breakfast every day from 7 AM to 11:30 AM.

Is there a casino at Cozumel Palace All Inclusive?

No, there is no casino at this property.

What time is check-in at Cozumel Palace All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Cozumel Palace All Inclusive?

Free parking is not available at this property.

Does Cozumel Palace All Inclusive have a pool?

Cozumel Palace All Inclusive features 3 outdoor pools and a children's pool.

Does Cozumel Palace All Inclusive have a restaurant?

Yes, there are 4 restaurants on site.

Does Cozumel Palace All Inclusive have a spa?

Pamper yourself with a day at Awe-Spa, where you can enjoy hot stone massages, facials, and body scrubs.

How close is Cozumel Palace All Inclusive to downtown Cozumel?

Cozumel Palace All Inclusive is 1.9 mi away from San Miguel.

Cozumel Palace All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 701 out of 1001 reviews" "
Rating 8 - Good. 191 out of 1001 reviews" "
Rating 6 - Okay. 57 out of 1001 reviews" "
Rating 4 - Poor. 32 out of 1001 reviews" "
Rating 2 - Terrible. 20 out of 1001 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jean Louise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I didn't like was not having fridge refilled a couple days. It was easy to call room service to refill so no big deal

10/10 Excellent

Edgar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No kids
Stayed 3 nights in Dec 2023

10/10 Excellent

Kelly Marie

Stayed 7 nights in Jan 2024

10/10 Excellent

Dung

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent. Everyone was so nice and welcoming. The food was good and we got to use hotel credits for an amazing experience. We will definitely book again.
Stayed 3 nights in Jan 2024

10/10 Excellent

Dwight

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was incredible, food was great and the property is very well maintained
Stayed 7 nights in Jan 2024

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love everything about the Cozumel Palace. This was our second stay and we will be back!
Stayed 5 nights in Dec 2023

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I just returned from a short stay at the Palace (our first). We liked that it was a smaller all inclusive and chose it based on the reviews. Thankfully it was not a busy weekend. The resort is very clean and well maintained. The staff are very guest centered. They almost anticipate a need and are ready to help at any moment. The room (3rd floor) was wonderful and the bed slept so well we decided we need a new mattress at home. Had one issue with the toilet early one morning and it was fixed within 10 minutes. Housekeeping was amazing. The food was good for the most part. We really enjoyed the Pan-American restaurant (didn’t visit the other restaurants except for the buffet and room service ). The drinks are delicious but I suspect a little watered down. I read in a previous review that stated if you go with no expectations, you will enjoy it and I agree. I’m guessing that if you are reading Trip Advisor reviews, you are attempting to wisely spend your vacation funds. We loved it here and felt that it was well worth the money. The most impressive thing here is the staff. They are hands down phenomenal and worthy of generous tips. Most of the other guests were middle to late aged with some younger families sprinkled in. It is a quieter resort for those seeking relaxation not 24/7 entertainment. We took a private Jeep tour (not booked through the hotel) and enjoyed getting to see the rest of the island.
Stayed 3 nights in Jan 2024

6/10 Okay

Christopher

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Our room door wouldn’t close. We had security come by and tell us for our safety we needed to keep it closed when we showed her she just shrugged and walked off.
Stayed 2 nights in Jan 2024

10/10 Excellent

Cassie

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that the resort was smaller and we felt very safe and welcome.
Stayed 6 nights in Jan 2024

10/10 Excellent

Ahkibah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the jetted tub in my suite and the snorkeling was amazing too!
Stayed 7 nights in Jan 2024