2/10 Terrible
Victor
Aug 26, 2023
Disliked: Staff & service, amenities, property conditions & facilities
We will never never ever stay at any Comfort Inn this was the worst place that we ever stayed at my wife had called before we arrived there if they had a safe in the room she was told yes in all of the rooms when we showed up the pool area was under construction it was never mentioned about that online when we did the reservation when we arrived the day to check in we was waiting for 20 mins for someone to help us we was told by someone that was in the lobby at the time to yell for someone the manager come out of the office and said he was on a phone and that the person that was supposed to be in the front was coming in late so we finally checked in the first room that we got had cigar smell in the room that was every every strong and the air conditioner was not working so we had to go down stairs to tell the manager so he gave us another room we was supposed to be there for 6 days we checked out in 2 days also I had a fall in the shower that I had hit my head 3 times hitting the shower wall and hitting the corner shower and the shower floor I never mentioned it to the manager or to Expedia we decided to check out that day I tried to get refund for the 4 Days that we did not stay and was denied the staffing there SUCKS O I forgot to mention the that manager pleaded for us not to give a bad review that he would offer us free breakfast for a couple of days LOL 😂 nor will we be using Expedia anymore it was a very very very bad experience all the way around.
Victor
Stayed 6 nights in Aug 2023