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The Franklin London - Starhotels Collezione

5.0 star property
5-star luxury hotel near Brompton Oratory

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Photo gallery for The Franklin London - Starhotels Collezione

Lobby
Exterior
Garden
Frette Italian sheets, premium bedding, down comforters, pillowtop beds
Bar (on property)
Reviews
9.4

Exceptional

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast available
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Restaurant

Explore the area

Map
24 Egerton Gardens, London, England, SW3 2DB
  • Popular LocationVictoria and Albert Museum3 min walk
  • Popular LocationNatural History Museum7 min walk
  • Popular LocationHyde Park10 min walk
  • AirportLondon (LHR-Heathrow)32 min drive

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Double Room

9.4/10 Wonderful
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite (Suite Temptation)

Executive Suite (Suite Temptation) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Executive Suite (Suite Temptation)

10/10 Exceptional
  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Superior Double Room

9.7/10 Exceptional
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite (Suite Temptation)

Presidential Suite (Suite Temptation) | Living area | Flat-screen TV

Presidential Suite (Suite Temptation)

  • 667 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Junior Suite

  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Single Room

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Single Room

10/10 Exceptional
  • 161 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Garden Suite (Suite Temptation)

Garden Suite (Suite Temptation) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Garden Suite (Suite Temptation)

10/10 Exceptional
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby
The Pelham London - Starhotels Collezione
Free WiFi
Restaurant
Air conditioning
Gym
4.5 out of 5, Wonderful, (768)
The price is $493
per night
$591 total
includes taxes & fees
Jun 5 - Jun 6
The Pelham London - Starhotels Collezione

About the neighborhood

London

Heart of London.A stay at this London City Centre hotel places you steps from Brompton Oratory and within a 5-minute walk of Victoria and Albert Museum. Imperial College London and Natural History Museum are also within half a mile (1 km).

What's nearby

  • Victoria and Albert Museum - 3 min walk
  • Natural History Museum - 7 min walk
  • Hyde Park - 10 min walk
  • Royal Albert Hall - 13 min walk
  • Buckingham Palace - 5 min drive

Getting around

  • West Brompton Station - 4 min drive
  • South Kensington Underground Station - 7 min walk
  • Heathrow Airport (LHR) - 34 min drive

Restaurants

  • 360 Lounge - 4 min walk
  • L'ETO Caffè - 1 min walk
  • EL&N Brompton Road - 1 min walk
  • Zefi - 5 min walk
  • My & Sanne - 2 min walk

About this property

The Franklin London - Starhotels Collezione

5-star luxury hotel near Brompton Oratory
The Franklin London - Starhotels Collezione offers its guests a full-service spa, a steam room, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and a meeting room are available. Spa services, a library, and multilingual staff are also featured at the luxury The Franklin London - Starhotels Collezione.

This 5-star London hotel is smoke free.

  • 1 building
  • 35 guestrooms or units
  • 5 levels
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
The Franklin London - Starhotels Collezione offers 35 air-conditioned accommodations with minibars and safes. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (GBP 52 per day)

Food and drink

  • Daily full breakfast available for a fee: GBP 25 for adults and GBP 12.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Full-service spa
  • Library
  • Steam room

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 31 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 60.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 25 for adults and GBP 12.50 for children
  • Nearby parking fee: GBP 52 per day(1312 ft away; open 24 hours)
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. Contactless check-in and contactless check-out are available.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Franklin Hotel London
Franklin London
Franklin Hotel Starhotels Collezione London
Franklin Hotel Starhotels Collezione
Franklin Starhotels Collezione London
Franklin Starhotels Collezione
Franklin Starhotels Collezion
The Franklin Hotel Starhotels Collezione
The Franklin London - Starhotels Collezione Hotel
The Franklin London - Starhotels Collezione London
The Franklin London - Starhotels Collezione Hotel London

Frequently asked questions

How close is The Franklin London - Starhotels Collezione to the airport?

The Franklin London - Starhotels Collezione is 12 mi (49-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

How much does it cost to stay at The Franklin London - Starhotels Collezione?

As of May 22, 2024, prices found for a 1-night stay for 2 adults at The Franklin London - Starhotels Collezione on May 27, 2024 start from $450.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Franklin London - Starhotels Collezione have an airport shuttle?

Airport shuttle services are not available at The Franklin London - Starhotels Collezione.

Does The Franklin London - Starhotels Collezione offer free breakfast?

Free breakfast isn’t provided at The Franklin London - Starhotels Collezione, but full breakfast is offered for a fee of GBP 25 for adults and GBP 12.50 for children.

Is there a casino at The Franklin London - Starhotels Collezione?

No, there is no casino at this hotel.

What time is check-in at The Franklin London - Starhotels Collezione?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at The Franklin London - Starhotels Collezione?

Free parking is not available at this hotel.

Does The Franklin London - Starhotels Collezione have a pool?

The Franklin London - Starhotels Collezione does not have a pool.

Does The Franklin London - Starhotels Collezione have a restaurant?

The Franklin London - Starhotels Collezione is home to The Franklin Restuarant, which features Italian cuisine and garden views.

Does The Franklin London - Starhotels Collezione have a spa?

This hotel has a spa, which features body treatments, facials, and massages.

How close is The Franklin London - Starhotels Collezione to downtown London?

The Franklin London - Starhotels Collezione is 1.9 mi away from London.

The Franklin London - Starhotels Collezione Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 285 out of 375 reviews" "
Rating 8 - Good. 55 out of 375 reviews" "
Rating 6 - Okay. 21 out of 375 reviews" "
Rating 4 - Poor. 6 out of 375 reviews" "
Rating 2 - Terrible. 8 out of 375 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and our room were lovely, and overall, the staff were very helpful. Front of house staff in particular were warm and friendly. Service in the restaurant, especially on the first night left quite a lot to be desired and the first morning’s breakfast as well – they were quite surly. This improved somewhat on the second morning, but overall the service in the restaurant was disappointing. That said, the food was absolutely amazing so did somewhat make up for the service. Unexpected extras on the bill, including accommodation service – which seem to be an extra charge for cleaning the room and service added to the restaurant meals, even breakfast, which we had paid for in advance, made the whole stay very expensive.
Stayed 2 nights in Feb 2024

6/10 Okay

Jason

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

10/10 Excellent

Debby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little boutique hotel, excellent service. Very quiet. Fantastic area very safe and walking distance to Museums, shopping, dining Hyde Park, Buckingham Palace, Kensington Palace, etc. Highly recommend.
Stayed 3 nights in Feb 2024

10/10 Excellent

Lara

Stayed 4 nights in Jan 2024

10/10 Excellent

Sophie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in the heart of Knightsbridge!
Lovely hotel in the heart of Knightsbridge!
Stayed 2 nights in Jan 2024

10/10 Excellent

gavin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Richard

Stayed 1 night in Nov 2023

10/10 Excellent

Ruth

Stayed 2 nights in Dec 2023

6/10 Okay

Connor

Traveled with partner
Lovely hotel but just too dark lighting. Very limited
Stayed 2 nights in Dec 2023

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
Outstanding, quality and service! Highly recommend!
Stayed 3 nights in Dec 2023