2/10 Terrible
Andrea
Traveled with family
May 29, 2024
Disliked: Staff & service, amenities, property conditions & facilities
STAY AWAY FROM THIS HOTEL!!! THEY ARE RACISTS & LIARS!!! From beginning to end, we had a horrible stay. I picked it based on the name (Wyndham), the "good reviews" and the remodeled rooms, but I'm sure the staff is writing those nice reviews, because this place is just HORRIBLE.
We got a totally different room that the 1 advertised.
It was so hard to be and sleep in the room because it was so humid/muggy, so you had to put the temperature really, really, really cold, so that you wouldn't feel your body wet and sweating!!!
And if you want to take advantage of the BREAKFAST, depending of your SKIN COLOR, you are surely allowed to take it to your room for more personal convenience. Otherwise, you are forced to eat in their super tiny breakfast area, next to people coughing, possibly getting sick with covid.
I'd say the worst is their staff and the AC not working properly. Its a very OLD HOTEL, from the 70's that has been remodeled. Marco just made our stay terrible from the beginning, making me waste valuable time at check in (missing the famous Disney parade)and then being racist and not letting me take a bit of food to my room, since my baby hubby were sleeping, but I witnessed 2 other ladies with different skin color than mine, and he totally let them take their breakfast up to their room. 1 lady came 2x to pick up more food and he let her go easily. I asked to speak to a Mgr. they never reached out. There's LOTS of hotels in the area, DON'T come here!!!
Andrea
Stayed 3 nights in Apr 2024