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Sonesta Select San Jose Airport ratings based on 46 Verified Reviews
Review Summary
4.4
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Sonesta Select San Jose Airport
Everyone (27)Couples (7)Family (11)
3 out of 5
Promised free breakfast was not available. Parking fee was much too high.
Posted by Thomas on Apr 20, 2024
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Comment from Hotel Management
Apr 26, 2024
by Manager
We apologize for the inconvenience. Our property does not serve complimentary breakfast, but if it was included in your rate we will need to review your reservation.
5 out of 5
Posted by David on Feb 2, 2024
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Comment from Hotel Management
Mar 22, 2024
by Manager
Thank you for staying with us.
5 out of 5
Posted by Amber on Dec 22, 2023
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Comment from Hotel Management
Dec 22, 2023
by Manager
Thank you for the taking the time to review. We hope to see you again.
4 out of 5
Posted by Robert on Nov 24, 2023
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Comment from Hotel Management
Dec 15, 2023
by Manager
Thank you for staying with us.
5 out of 5
Very nice! Would highly recommend.
Posted by Gabriela on Oct 25, 2023
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Comment from Hotel Management
Oct 28, 2023
by Manager
Thank you for staying with us.
5 out of 5
Posted by Marie on Oct 14, 2023
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Comment from Hotel Management
Nov 3, 2023
by Manager
Thank you for staying with us.
5 out of 5
Very convenient for flying out of San Jose and free parking for a 7 day trip.
Posted by Joseph on Oct 2, 2023
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Comment from Hotel Management
Oct 3, 2023
by Elyas A
Dear Joseph,We are so happy to hear you had a great stay with us.If you have any additional comments to help us improve, please do not hesitate to contact us.Looking forward to seeing you soon!Sincerely,Elyas Ahmad
2 out of 5
The property is just fine.
What I didn't like was the $40 charge for early check-in. I arrived a 1pm but told I'd have to wait until 4 to check-in. Yes that is the official check-in time. IF rooms were indeed not read, that's fine. Most places I've stayed with text you when a room is available or at the very least give you an estimate of when one will be ready for occupation. Now on my "no stay" list, just like my list of "no rent", car rental list. Minor irk - no free breakfast. The restaurt is a joke.
Posted by Robert, from EAGAN on Sep 15, 2023
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Comment from Hotel Management
Sep 19, 2023
by Elyas A
I truly appreciate your feedback, and I apologize for the inconveniences you experienced during your stay. We value your perspective and will take your comments into consideration to improve our services.I understand your frustration with the early check-in charge.I'm disappointed to hear that we've made it onto your "no stay" list, but I hope you might reconsider giving us another chance to make it right next time you stay with us. We'll work hard to ensure a more pleasant experience for you. If there's anything specific you'd like us to address on your next visit, please let us know, and we'll do our best to accommodate your preferences.Thank you for your feedback, and we hope to have the opportunity to welcome you back and exceed your expectations in the future.
4 out of 5
Free parking, free shuttle and food walking distance from the hotel.
Posted by Joseph on Sep 14, 2023
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Comment from Hotel Management
Sep 16, 2023
by Manager
Thank you for choosing us.
5 out of 5
Rooms very clean and comfortable.
Posted by Robin on Sep 1, 2023
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Comment from Hotel Management
Sep 3, 2023
by Manager
We are happy to hear you that you had a comfortable stay with us.
Frequently Asked Questions
Sonesta Select San Jose Airport is 1.3 mi (3-min drive) away from the Norman Y. Mineta San Jose Intl. Airport (SJC) airport, the closest popular airport to the property.
Sonesta Select San Jose Airport offers a free airport shuttle, available 24 hours a day.
Free breakfast isn't offered at Sonesta Select San Jose Airport, but to-go breakfast is offered for a fee of between USD 6 and 18 for adults, USD 6 and 18 for children.
No, there is no casino at this hotel.
Check-in start time: 4 PM; Check-in end time: anytime.
Free parking is not available at this hotel. Self parking is available for USD 18 per day.
Sonesta Select San Jose Airport features an outdoor pool. Guests can enjoy pool access from 6:00 AM to 10:00 PM.
Sonesta Select San Jose Airport is home to The Commons, which features American cuisine.
There are no spa services available at this hotel.
Sonesta Select San Jose Airport is 2.5 mi away from San Jose.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
