Graben Hotel

4.0 star property
4-star hotel near Jüdisches Museum

Choose dates to view prices

Photo gallery for Graben Hotel

Lobby
Lunch, dinner served; Italian cuisine, alfresco dining
Standard Double Room | Premium bedding, minibar, in-room safe, individually decorated
Lunch, dinner served; Italian cuisine, alfresco dining
Lobby
Reviews
8.8

Excellent

Popular amenities

  • Parking availableParking availableParking available
  • Air conditioningAir conditioningAir conditioning
  • Room serviceRoom serviceRoom service
  • Pet friendlyPet friendlyPet friendly
  • 24/7 front desk24/7 front desk24/7 front desk
  • LaundryLaundryLaundry

Explore the area

Map
Dorotheergasse 3, Vienna, Vienna, 1010
  • Popular LocationStephansplatz2 min walk
  • Popular LocationSt. Stephen's Cathedral3 min walk
  • Popular LocationVienna State Opera9 min walk
  • AirportVienna (VIE-Vienna Intl.)26 min drive

Room options

Superior Room

9/10 Wonderful
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Standard Double Room

8.6/10 Very Good
  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Standard Double Room Single Use

10/10 Exceptional
  • 193 sq ft
  • Sleeps 1
  • 2 Twin Beds

Standard Single Room

8.9/10 Excellent
  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

Similar properties

About the neighborhood

Vienna

Heart of Vienna.With a stay at this Innere Stadt hotel, you'll be steps from Plague Column and Jüdisches Museum. Stephansplatz and Haas Haus are also within half a mile (1 km).

What's nearby

  • Stephansplatz - 2 min walk
  • Hofburg Imperial Palace - 3 min walk
  • St. Stephen's Cathedral - 3 min walk
  • Spanish Riding School - 4 min walk
  • Vienna State Opera - 9 min walk

Getting around

  • Stephansplatz U-Bahn - 3 min walk
  • Vienna Mitte Station - 16 min walk
  • Vienna International Airport (VIE) - 27 min drive

Restaurants

  • Cafe de l'Europe - 1 min walk
  • Five Guys - 1 min walk
  • Chattanooga - 1 min walk
  • Espresso Segafredo - 1 min walk
  • Café Hawelka - 1 min walk

About this property

Graben Hotel

4-star hotel near Jüdisches Museum
There's a restaurant on site. Public spaces have free WiFi. A business center, a meeting room, and limo/town car service are available. Event space at this hotel measures 431 square feet (40 square meters) and includes conference space. An airport shuttle (available on request) and a train station pick-up service are available for a fee. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at Graben Hotel. Parking is available for a fee.

This 4-star Vienna hotel is smoke free.

  • 1 building
  • 52 guestrooms or units
  • 7 levels
  • 431 sq ft of conference space
  • 40 sq m of conference space
  • Built in 1918
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
Graben Hotel offers 52 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, French, German, Italian, Portuguese, Spanish, Turkish

Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 11:00 PM on request
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (EUR 35 per day)

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 260
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 260

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 70.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 30

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 48 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: EUR 35 per day
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 260 (subject to availability)
  • Late check-out fee: EUR 260 (subject to availability)
  • Rollaway bed fee: EUR 70.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 15 September to 31 May.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Graben Hotel
Graben Hotel Vienna
Graben Vienna
Hotel Graben
Graben
Graben Hotel Hotel
Graben Hotel Vienna
Graben Hotel Hotel Vienna

Frequently asked questions

How close is Graben Hotel to the airport?

Graben Hotel is 12.7 mi (27-min drive) away from the Vienna International Airport (VIE) airport, the closest popular airport to the property.

How much does it cost to stay at Graben Hotel?

As of Jun 1, 2024, prices found for a 1-night stay for 2 adults at Graben Hotel on Jun 2, 2024 start from $216.61, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Graben Hotel have an airport shuttle?

Graben Hotel offers an airport shuttle from 6:00 AM to 11:00 PM, on request, for a charge of EUR 48. per vehicle, one-way.

Does Graben Hotel offer free breakfast?

Graben Hotel does not offer free breakfast.

Is there a casino at Graben Hotel?

No, there is no casino at this hotel, but Casino Wien (6-min walk) is nearby.

What time is check-in at Graben Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. Early check-in costs EUR 260 (subject to availability).

Is there free parking at Graben Hotel?

Free parking is not available at this hotel. Self parking is available for EUR 35 per day.

Does Graben Hotel have a pool?

Graben Hotel does not have a pool.

Does Graben Hotel have a restaurant?

Graben Hotel is home to Trattoria Santo Stefano, which features Italian cuisine, al fresco dining, and light fare.

Does Graben Hotel have a spa?

There are no spa services available at this hotel.

How close is Graben Hotel to downtown Vienna?

Graben Hotel is 0.4 mi away from Vienna.

Graben Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 473 out of 1000 reviews" "
Rating 8 - Good. 410 out of 1000 reviews" "
Rating 6 - Okay. 85 out of 1000 reviews" "
Rating 4 - Poor. 19 out of 1000 reviews" "
Rating 2 - Terrible. 13 out of 1000 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Sandra Sue, Los Angeles

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is ideally located with a pleasant and professional staff. The rooms are comfortable and clean. The long bath tub is an added bonus for a relaxing soak after walking and sightseeing.
Stayed 1 night in May 2024

8/10 Good

Fiona

Traveled with group
Liked: Cleanliness, staff & service
Great location near underground and St Stephen Cathedral. Close to the opera house, the Abertina and Spanish riding school. Rooms we had was basic. Staff very helpful.
Stayed 4 nights in Feb 2024

10/10 Excellent

JIYOUNG

Stayed 1 night in Jan 2024

6/10 Okay

Heather

Liked: Cleanliness, staff & service, room comfort
Hotel is in a fantastic location. The room was VERY small and cramped. Even though hung some towels all were changed.
Stayed 2 nights in Jan 2024

8/10 Good

Javier

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property was very well located. The staff was pleasant and breakfast was nice. The only thing that we struggled with was the noise between rooms. In the morning it felt as if the upstairs neighbor was in our room with us.
Stayed 6 nights in Dec 2023

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location but rooms small.
The best feature of this hotel is its central location, a few steps from the main commercial area of the Graben. The rooms we had (on two separate stays in this trip) were quite small which made unpacking of two suitcases very challenging. The bathroom was small but comfortable. The staff was good but not overly helpful. That is, they would help with your requests, but didn’t go way out of their way. The taxi service they provided to the airport was comfortable and reasonable. I would probably stay again there because of the convenience.
Stayed 1 night in Dec 2023

10/10 Excellent

Marina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

John Anthony

Stayed 5 nights in Dec 2023

8/10 Good

Angela

Traveled with family
Stayed 4 nights in Dec 2023

8/10 Good

Melba

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
The best feature of the hotel is its location. A few steps from the Graben pedestrian area, it’s hard to beat. The only unpleasant thing was that both times we checked in they required up front payment. This is the first time it has happened to us. One arrives and wishes to quickly get to your room and relax but we had to settle the bill before entering our room. Otherwise the service was quite good and they were very accommodating. The room is small though and it’s difficult to open more than one suitcase.
Stayed 2 nights in Dec 2023