See all properties
Save

iStay Hotel Ciudad Juarez

3.5 star property
Hotel near Paso del Norte International Bridge, connected to a shopping center in Ciudad Juarez

Choose dates to view prices

Photo gallery for iStay Hotel Ciudad Juarez

Breakfast served
Exterior
Shower, hair dryer, towels
Breakfast served
Lobby lounge
Reviews
8.2

Very good

Popular amenities

  • Pool
  • Parking includedParking includedParking included
  • BarBarBar
  • Breakfast availableBreakfast availableBreakfast available
  • Room serviceRoom serviceRoom service
  • GymGymGym

Explore the area

Map
Paseo Triunfo de la Republica 3745, Colonia Circuito Pronaf, Ciudad Juarez, CHIH, 32310
  • Popular LocationPaso del Norte Cultural Center15 min walk
  • Popular LocationPaso del Norte International Bridge4 min drive
  • Popular LocationAmerican Consulate9 min drive
  • AirportCiudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)21 min drive

Room options

View all photos for Deluxe Double Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Double Room

8/10 Very Good
  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room

9.2/10 Wonderful
  • 334 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Room

8.9/10 Excellent
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Double Room

7.5/10 Good
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room Standard

In-room safe, desk, soundproofing, iron/ironing board

Quadruple Room Standard

10/10 Exceptional
  • Sleeps 2

View all photos for Single Room Standard

In-room safe, desk, soundproofing, iron/ironing board

Single Room Standard

10/10 Exceptional
  • Sleeps 2

View all photos for Quadruple Room Deluxe

In-room safe, desk, soundproofing, iron/ironing board

Quadruple Room Deluxe

  • Sleeps 2

View all photos for Single Room Deluxe

In-room safe, desk, soundproofing, iron/ironing board

Single Room Deluxe

  • Sleeps 2

Similar properties

Interior detail
Krystal Urban Ciudad Juárez by US Consulate
Pool
Parking included
Free WiFi
Restaurant
4.2 out of 5, Very Good, (1097)
The price is $90
per night
$104 total
includes taxes & fees
Jun 17 - Jun 18
Krystal Urban Ciudad Juárez by US Consulate

About the neighborhood

Ciudad Juarez

Heart of Ciudad Juarez.With a stay at this Ciudad Juarez hotel, you'll be steps from Hospital de la Mujer and within a 10-minute walk of Plaza de las Americas. Ciudad Juárez Art Museum and Jaime Canales Lira Stadium are also within half a mile (1 km).

What's nearby

  • Hospital de la Mujer - 3 min walk
  • Plaza de las Americas - 6 min walk
  • Paso del Norte Cultural Center - 15 min walk
  • Paso del Norte International Bridge - 4 min drive
  • American Consulate - 9 min drive

Getting around

  • El Paso Union Depot - 14 min drive
  • El Paso International Airport (ELP) - 22 min drive

Restaurants

  • Crisostomo - 5 min walk
  • Gorditas Doña Tota - 7 min walk
  • Corralito - 4 min walk
  • Burger King - 5 min walk
  • Italia Forno Ristorante - 4 min walk

About this property

iStay Hotel Ciudad Juarez

Hotel near Paso del Norte International Bridge, connected to a shopping center in Ciudad Juarez
IStay Hotel Ciudad Juarez offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

There's an onsite 24-hour business center. Event space at this hotel measures 825397 square feet (76682 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly iStay Hotel Ciudad Juarez. Free self parking is available.

This Ciudad Juarez hotel is smoke free.

  • 1 building
  • 146 guestrooms or units
  • 4 levels
  • 825397 sq ft of conference space
  • 76682 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
IStay Hotel Ciudad Juarez offers 146 air-conditioned accommodations with safes and complimentary newspapers. Plasma televisions come with premium cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Babysitting
  • Free crib
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: MXN 150 for adults and MXN 100 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • Stereo

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Plasma TV with premium cable channels

Bedroom

  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 150 for adults and MXN 100 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel iStay Ciudad Juarez
iStay Ciudad Juarez
iStay Hotel
iStay Hotel Ciudad Juarez
Istay Ciudad Juarez
iStay Hotel Ciudad Juarez Hotel
iStay Hotel Ciudad Juarez Ciudad Juarez
iStay Hotel Ciudad Juarez Hotel Ciudad Juarez

Frequently asked questions

How close is iStay Hotel Ciudad Juarez to the airport?

IStay Hotel Ciudad Juarez is 8.4 mi (22-min drive) away from the El Paso International Airport (ELP) airport, the closest popular airport to the property.

How much does it cost to stay at iStay Hotel Ciudad Juarez?

As of Jun 3, 2024, prices found for a 1-night stay for 2 adults at iStay Hotel Ciudad Juarez on Jun 16, 2024 start from $84.64, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does iStay Hotel Ciudad Juarez have an airport shuttle?

Airport shuttle services are not available at iStay Hotel Ciudad Juarez.

Does iStay Hotel Ciudad Juarez offer free breakfast?

Free breakfast isn’t provided at iStay Hotel Ciudad Juarez, but buffet breakfast is offered for a fee of MXN 150 for adults and MXN 100 for children. It's available every day from 6:30 AM to 11:00 AM.

Is there a casino at iStay Hotel Ciudad Juarez?

No, there is no casino at this hotel, but Sunland Park Racetrack and Casino (14-min drive) and Speaking Rock Entertainment Center (18-min drive) are nearby.

What time is check-in at iStay Hotel Ciudad Juarez?

Check-in start time: 3 PM; Check-in end time: 6:00 PM.

Is there free parking at iStay Hotel Ciudad Juarez?

This hotel offers free self parking.

Does iStay Hotel Ciudad Juarez have a pool?

IStay Hotel Ciudad Juarez features an indoor pool.

Does iStay Hotel Ciudad Juarez have a restaurant?

Yes, there is a restaurant on site.

Does iStay Hotel Ciudad Juarez have a spa?

This hotel doesn't have a spa, but it does offer mani/pedis.

How close is iStay Hotel Ciudad Juarez to downtown Ciudad Juarez?

IStay Hotel Ciudad Juarez is 3.6 mi away from Ciudad Juarez.

iStay Hotel Ciudad Juarez Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 521 out of 1019 reviews" "
Rating 8 - Good. 239 out of 1019 reviews" "
Rating 6 - Okay. 97 out of 1019 reviews" "
Rating 4 - Poor. 67 out of 1019 reviews" "
Rating 2 - Terrible. 95 out of 1019 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Rocio

Traveled with family
Disliked: Cleanliness, staff & service
Front desk friendly but forgot to give me the breakfast tickets. Restroom was dirty and breakfast staff was very rude. This ia our last stay here
Stayed 1 night in Mar 2024

10/10 Excellent

Wilmar

Stayed 3 nights in Feb 2024

10/10 Excellent

Rita

Stayed 2 nights in Feb 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Feb 2024

4/10 Poor

Abdon

Disliked: Staff & service
Stayed 2 nights in Feb 2024

2/10 Terrible

EDNA

Disliked: Cleanliness, staff & service, property conditions & facilities
No ac Hot hot room
Stayed 1 night in Feb 2024

6/10 Okay

Rafael

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Las condiciones del hotel son viejas en general. La television es de muy vieja tecnologia. Durante mi estancia 1 de los dos elevadores no funcionaba y por varias horas el 2do elevador tambien se descompuso. Mi llave de la puerta se desprogramos 2 veces y realmente fue molesto. Ademas la refrigeracion no funcionaba, solo tenia la opcion de calefaccion. Pague un precio muy rasonable pero no creo justifique lo deteriorado del lugar.
Stayed 2 nights in Feb 2024

4/10 Poor

Jaime

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Guillermo

Good location
Stayed 2 nights in Feb 2024

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024