I have stayed at the Colonnade three times before, but not since 2018. There is no doubt that it is not of the same standard now! I was dreading it, after reading the reviews, and thinking that I’d made a terrible mistake, but it was absolutely fine. I had messaged when I made the booking, asking for a room that it was easy to get to, as I have a bad knee. They gave me room 5, on the ground floor, and it is a lovely room. Yes, there was no bath plug and the water pressure is low, but the room itself is beautiful. Very clean, and a very comfortable bed. Breakfast wasn’t anything special, but again, it was fine. Lots of cereals, yoghurts, fresh fruit, cheese, ham, pastries, toast etc. The very best bit is the staff. The receptionist is outstanding and incredibly helpful. It is the most beautiful building and it really does need some money putting into it, but I would say that it is not anything like as bad as other reviews say. But I only saw my room!