2/10 Terrible
Jairo
Traveled with family
Oct 24, 2023
Disliked: Cleanliness, amenities, property conditions & facilities
DONT STAY HERE !!!!!!
First off if u think ur getting a good deal with this place ur wrong it’s disgusting and a waste of money I spent over a thousand dollars to stay here because the pictures were beautiful and the place look nice first when we got there it’s in a terrible neighborhood and there is multiple construction zones and trash everywhere when we got there the staff was rude and made us feel like we were bothering them for staying they gave us our room and there was no working ac and we told them and they said they were gonna fix it and it looks them 5 hours to do it and even when they fixed it the place was still unbearable to be in the whole house had humidity problems the kitchen was dirty so we’re the rooms there was roaches and Beattles and the showers had mold growing in them and the there was barely any water pressure let alone hot water we asked if we could get a new suite and refused and they had no refunds the place comes with free breakfast which is normally not the good anyways but this place had 3 food options and they were all Terrible and the food was not edible and u can only order off a menu of 4 things all the stuff was massively over priced and just not good everything about this place is a disaster and one of the employees told us they use photoshop to make the rooms look a lot nicer then they are they prey on tourist and are simply scamming people out of there Money the places sounds fancy Los corales but there’s not one fancy thing about it
Jairo
Stayed 5 nights in Sep 2023